Privacy Policy

Introduction

This Privacy Policy explains how Madhuvan Travels collects, uses, and safeguards the information you provide while accessing or using our website and services.

We value your privacy and are dedicated to protecting your personal data. Any information requested from you on this website will only be used in accordance with this Privacy Policy.

We may revise or update this policy periodically by modifying this page. We recommend reviewing this section occasionally to stay informed of any changes. This policy has been in effect since 30 July 2022.

Information We Gather

While using our services, we may collect the following types of information:

• Personal details such as your name, email address, contact number, residential address, government-issued identification numbers, date of birth, and photograph.
• Vehicle-related or insurance information (applicable to driver partners).
• Service and transaction details including trip itinerary, booking date and time, fare amount, travel distance, promotional codes used, and other related booking information.
• Additional information relevant to customer feedback, surveys, or promotional offers.

How We Use Your Information

The information collected by Madhuvan Travels is primarily used to provide safe, dependable, and efficient transportation services. Additionally, we use your information for the following purposes:

• To improve safety measures and ensure the security of our users and services.
• To provide timely and effective customer assistance.
• To conduct research and development aimed at enhancing our services and user experience.
• To facilitate communication between users and the company.
• To manage promotional campaigns, contests, and special offers.
• To comply with legal obligations or respond to legal processes.

Tracking Technologies and Third-Party Services

Our website may use cookies and similar technologies. Cookies are small data files stored on your device or browser by websites and online platforms to enhance user experience and track usage patterns.

Disclaimer

We strive to keep the information available on this website accurate and current. However, Madhuvan Travels does not guarantee the completeness, reliability, or accuracy of the content provided. To the extent permitted by law, we shall not be held responsible for any loss or damage arising from the use of this website or reliance on its content.

All materials, including text, images, and other content on this website, are protected under applicable copyright and intellectual property laws. Unauthorized copying, distribution, or reproduction of any material without prior written consent from Madhuvan Travels is strictly prohibited.